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I lost my levels in candy crush soda and now am back at 1 after reaching level 375 , tried emailing the person who helped me b4 but it won't go through, can anyone help me
Please help me get back to the level I was on
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Hi Jhonny I tried what you said but my progress is still at 18 where I started over the game, I loged in both ways in facebook and via my account and both ways still showing a low level am not getting back to 365, its candy crush soda saga
account : netti
email jnl75@yahoo.com.
I don't know if it's because I have the same user name and email for the other game candycrush
Thanks again for your help
Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
