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"Something went wrong" when accepting lives from friends
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Every time I try to accept lives from friends it says something went wrong. I can’t send lives or accept them??
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Hello @hoobiegirl29 welcome to the Community
Please try troubleshooting first: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If the problem persists…
Do you want to send and receive lives from your Squad Team? Or do you have Social Hub and can't send or receive lives to these friends?
Let me know, so we can help you further 🙂
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the Problem happened I think because I sent lives in the chat part instead of at the end of my lives.
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Hello @hoobiegirl Did you do troubleshooting?
Do you have 2 accounts? I replied to @hoobiegirl29 and you respond 😅
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I think I have saved accounts on Facebook and apple
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Yes I did do troubleshooting
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I logged out and logged back in. It saved my level but not my daily bonus. Oh well I’m just glad it working now. Sorry about all the trouble and thank you for all your help
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