🍋🍫 Soda Sweet & Sour Season is here!
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
🎉🥳New Accessibility features have arrived in Soda!
It seems that many players (including me) are having trouble opening gift boxes! And King Care are
Answers
-
Me too!! So I got to prize levels 965, 969, 975, 983 and low and behold it doesn't give me the prizes! The gift boxes are there but no prize! What is the point if you beat the levels to get prizes and they don't give them! Ridiculous... And writing a complaint does absolutely nothing..
-
I found a game I somehow passed without getting any stars so I went back and played that level but the reward boxes I passed are not opening. I am guessing when I get to the third box it will possibly open. I will comment again once I get to prize box 3 and let you know what happens.Me too!! So I got to prize levels 965, 969, 975, 983 and low and behold it doesn't give me the prizes! The gift boxes are there but no prize! What is the point if you beat the levels to get prizes and they don't give them! Ridiculous... And writing a complaint does absolutely nothing..
-
Hello everyone!
King moderators are aware of this problem and they're looking into this. Please post your levels or your issue if you don't remember the levels here so you're accounted for https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level
They will be updating this thread with information pertaining to the gift box issues. The shaded green answer is where you'll want to keep up with.
Thank you for your patience,
Jilly
