Stuck on level 210 in Candy Crush Soda

Ginger_Griffin · December 2015

My profile picture won't move along like it used to and is stuck on level 210 even though I completed 210, 211, 212, and 213. I tried going back and completed 210 again, then went to 211, 212, etc. My name is already up on the board as one of the high scorers so the game knows I'm past 210, but the picture is stuck back on 210. I'm supposed to be on 214. Can someone please help me with this, I don't know what to try anymore?? It's really bugging me!!

Pete_Peppers · December 2015

Not sure what device/platform you are playing on but I think I remember some players having this issue in my group. I believe they updated their app to the latest version and that resolved the problem. Check your app store for an update, and if that doesn't work I would try sending a help ticket to their customer support - https://care.king.com/en/contact

Ruth_Croisetiere · March 2017

I am having this problem today. My profile picture is stuck on a level I have already completed.

Stuck on level 210 in Candy Crush Soda

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