Adobe Flash Player 11.3.0

Don_Werner · December 2015

After uploading Windows 10.0 on my laptop I am unable to access Candy Crush Soda Saga. When ever I try the response I get back is that it requires Adobe Flash player 11.3.0. I followed the suggested corrective action and was told that version was part of the Microsoft Edge which was part of Windows 10.0. Can anyone help me with this dilemma?

Wunderbaum · December 2015

Hi Don!

Looks like there's currently an issue with loading Soda on Facebook. Please see this thread for updates:

https://care.king.com/en/candy-crush-soda-saga/can-t-open-candy-crush-soda

Cheers :-)

Cezdiamond · December 2015

Hi Don! We have noticed a lot of threads relating to this this problem and we sorry about this. Thank you for taking the time to highlight this to us on King Care.

Please could you follow the instructions on this site and send us the JavaScript? http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

I can then pass this key information on to our developers.

Thank you all so much for your understanding, and we hope to get to the bottom of this as quickly as possible!

We really appreciate your patience. :-)

Vickie_Aument · April 2017

NO I don't - I have the updated Adobe and it is still saying to update - was fine yesterday HELP

Cezdiamond · April 2017

@Vickie Please could you follow our troubleshooting steps here? https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Adobe Flash Player 11.3.0

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