Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
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Ideas
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Im not receiving lifes or help to unlock next episodes.

I have windows phone 640LTE had software 8.2 It was working fine and after a while I noticed that im not receiving lives and help but i send (friends tell me that they receive from me). I logged out, logged in. Even uninstalled and reinstalled but nothing.

I upgraded phone to windows 10 and the owl kindom was there and when i stopped playing and started again it was gone and still im not receiving. I uninstalled it again and again the owl came and again gone. everything works just not receiving life and help.

Please help me cause its getting boring with just 5 lives only and i dont know what to do!

Accepted answers

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Hi Steve!

It might be that the game connection to Facebook is not working correctly. Try disconnect, reboot, start the game and then connect to Facebook again.

You could also try from another Internet connection to see if the issue is there.

Cheers

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Accepted answers

All comments

Hi Steve!

It might be that the game connection to Facebook is not working correctly. Try disconnect, reboot, start the game and then connect to Facebook again.

You could also try from another Internet connection to see if the issue is there.

Cheers

Can Someone Give me Prize won?
On 12/21/25, In the Candy Crush, Soda Saga, Bake A Cake, Team Pineapple reached 825 pts. Mikey did not receive the prize. Can someone please issue the prize?
Where are the games?
Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
Non existent Email?
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
candy crush soda saga
how do i update my candy crush soda saga
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.

Welcome! 👋

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

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🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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