Bubblegum hill: Levels differ by device?

Question

This is something that has always confused me. My wife and I both play candy crush, both use iPhone 7+ with the latest IOS, have the latest version of Soda Crush, and login through Facebook, yet on Bubblegum Hill days we have two completely different sets of levels. Hers seems to change every time there's a new Bubblegum Hill, but I always have the same exact levels. What could cause this?

Tony_Mc · Answer

Hi Al,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team