Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

App purchase and sync problem

I have been struggling for more than 2 weeks now as my Candy Crush Soda doesn't sync with facebook. I am on level 753 on my mobile device and stuck on level 750 on my tablet. I have tried all the steps as per the video but nothing helps. Yesterday 27 Jun I purchased gold bars on my tablet. It said purchase successful but then said no internet and money went off my account but I still haven't received anything. It doesn't want to connect to facebook on my tablet. I don't know what to do as my internet is working. I tested it.

Accepted answers

All comments

Hello Eudean,

It does sound like there is an issue with the tablet that is stopping both your progress synchronizing and also your purchases.

I recommend deleting the app, logging out of Facebook and installing both apps again to reconnect.

I have also sent you a private message regarding the purchase.

Kind regards,

Johnny

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Accepted answers

All comments

Hello Eudean,

It does sound like there is an issue with the tablet that is stopping both your progress synchronizing and also your purchases.

I recommend deleting the app, logging out of Facebook and installing both apps again to reconnect.

I have also sent you a private message regarding the purchase.

Kind regards,

Johnny

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…