Claim your Soda Cup Badge! 🏅
Show your progress and claim your exclusive Soda Cup badge!
Game help
CorgiLover
Posts: 6
Level 2
in Discussions
My game keeps saying I missed a day when I haven’t in over 400 days. It requires me to click continue for 9 gold bars in order to not start over. How do I stop it from doing this? It happens multiple times a day?
1
Comments
-
Hello @CorgiLover and welcome to Soda community!
I'm not aware of an option to spend gold bars to restore daily streak in Soda. It might be something new being tested in the game. would you mind providing more infos so I can inform myself about your case?
- which device do you use to play Soda? (make and model)?
- which is the latest version of Soda app?
- what is your game user ID? to find this number tap twice on King logo you see at the top in profile settings of Soda app. More infos here
- please share a screenshot of the message prompt that you see in the game
thanks!
--
how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
0 -
Here is my information :)
- iPhone 11
- How do I find this information on which version? which is the latest version of Soda app?
- corgi girl
attached screenshots
0 -
Hello @CorgiLover
thanks. can you please confim that you tried troubleshooting steps first and noticed that the problem still persists? It's important for me to know
I'll be waiting for your screenshots🙂
Also, I'd need your game user ID. Please follow my directions to find it:
- what is your game user ID? to find this number tap twice on King logo you see at the top in profile settings of Soda app. More infos here
thanks!
0 -
I have tried trouble shooting - I even reached out to support but only got a canned response that had nothing to do with my problem. My user name is Corgi Girl
1 -
Thank for the infos.
However I need your game user ID and not your username, I'm sorry.
As I mentioned, the game user ID is a number. It's not a name. The number is associated to your game account and allows Player Support to locate your account.
Please visit your profile settings page in Soda app It's the page where you can log out. You'll see a King logo at the top of the page. Tap twice on the King logo. It'll be replaced by a number that is your unique user ID. And let me know.
Please click on the link I shared with you, you'll be able to find tutorial screenshots On how to find the number.
Hope this clarifies better.
0 -
OH! Sorry! Yes it is 10761806800
GOT IT :)
1 -
Yes we made it! Thanks!
I forgot about the app version. Are you able to see it when you search for Soda app details inside your App store?
0 -
No, it just says to open app.
0 -
Ok.check this out
0 -
I am not sure if this is it but I see 1.226.4
1
