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I am on Level 379 of Soda Crush and when I went to play yesterday and today, it takes me back to the beginning. I have lost everything! I do not play on a phone. I play on my laptop. What is going on?
Hi Becky Vance,
Thank you for posting this here on King Care.
I´m sorry this happened to you in Candy Crush Soda Saga on your Facebook.
Please clear your browsers cache. Old temporary files on your computer can affect game functionality. Please see this page for instruction on clearing the cache: http://www.refreshyourcache.com/
Make sure your browser has been upgraded to latest version. If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com.
Can you please try again and let me know how you´re getting on?
Kindest regards,
Tony - King Care Team
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
