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My quests have stopped updating

Alex_Snook

My quests keep saying they will update in 96 hours but has been like this for a few days now. How can I resolve?

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Timia

My quests are not showing and in the pic you can see the green spinning dot under the gold

bar. This has been going on for the past 5 days, I have updated and emptied cache, restarted my phone, with no success.

Tony_Mc

Hi Alex & Jilly,

Thank you both for posting and commenting here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

JillyJill

Okay Alex, darn, I will get you the assistance of a King Care moderator to look into your account and try and get a fix for you.

Thank you for you patience,

Jilly

Alex_Snook

Hi Jilly

Ive done this but it doesn't seem to have resolved the problem.

Thanks

Alex

JillyJill

Hello Alex Snook,

Thank you for contacting King Care! I'm not sure if this will work but it has in the past for other timing issues. Log into Candy Crush, go to your time and date on your device, set the date to July 12th, just to be on the safe side, go back into Candy Crush, see if the hours change, then don't forget to set your date to current right after that. It should stay the same once you go ahead that many days. If not, I'll try and get a King Care moderator to look into your account.

Hope this helps!

Jilly

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JillyJill

Hello Alex Snook,

Hope this helps!

Jilly

Alex_Snook

Hi Jilly

Ive done this but it doesn't seem to have resolved the problem.

Thanks

Alex

JillyJill

Okay Alex, darn, I will get you the assistance of a King Care moderator to look into your account and try and get a fix for you.

Thank you for you patience,

Jilly

Tony_Mc

Hi Alex & Jilly,

Thank you both for posting and commenting here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Timia

My quests are not showing and in the pic you can see the green spinning dot under the gold

bar. This has been going on for the past 5 days, I have updated and emptied cache, restarted my phone, with no success.

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