Can't claim gift boxes

Teta_Mys-t · July 2017

I've passes many levels and have failed to claim my gift boxes. I'm now at level 600 and it's the same thing. Very frustrating! Please help. I have also failed to connect to Facebook using my phone while playing.

Wunderbaum · July 2017

Hi Teta!

The connection to Facebook is essential in order to collect the gift boxes.

Please try the steps in this thread:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

Cheers

Teta_Mys-t · July 2017

I'm now connected to Facebook but still cannot access any gift boxes. ☹

Can't claim gift boxes

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