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I do not get Bubble gum hill on my phone anymore.

Sly_Wakaba
Sly_Wakaba Posts: 5

Level 1

Everyone around me has access to Bubblegum hill but I haven't gotten it for more than a month now..i get all other events except that one...what is the problem? And can you please fix it for me?

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Sly Wakaba,

    Thank you for posting this here on King Care.

    Not always all challenges will be available for all our players in all our games.

    This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

    The opposite can also happen and some challenges or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Sly_Wakaba
    Sly_Wakaba Posts: 5

    Level 1

    That is not a satisfactory answer for me! Clearly bubblegum hill is a popular event so just make it permanent and available to all players! All I can say is you have greatly reduced the appeal of Candy Crush Soda for me! It was actually the only Candy Crush I was still playing and I'm not sure I will be playing it for much longer!

  • Sly_Wakaba
    Sly_Wakaba Posts: 5

    Level 1

    And now that I posted the comment the fish from the fish contest keep being deducted! If you guys want me to stop playing the game all together just say so! I had 1198 fish but it keeps reducing them to 368! Just remove all the contests then!

  • Tony_Mc
    Tony_Mc Posts: 4,138

    That is not a satisfactory answer for me! Clearly bubblegum hill is a popular event so just make it permanent and available to all players! All I can say is you have greatly reduced the appeal of Candy Crush Soda for me! It was actually the only Candy Crush I was still playing and I'm not sure I will be playing it for much longer!

    Thank you for your feedback

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