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Can't join a team

tamtamb
tamtamb Posts: 3

Level 1
in Support

When I try to join a team, it keeps saying can't connect to the server.

Answers

  • [Deleted User]
    [Deleted User] Posts: 3,676

    I think you have server problem?

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @tamtamb and welcome to Soda community πŸ€—

    Let's see if troubleshooting helps:

    • first off check if your device and game are updated
    • then try to log out from your account - close game - clear cache - restart device - open game - log in - pass a level. You might need to repeat these steps 3-4 times

    Also, clearing cache is important, if you don't know how to then tell me which device you're using. thanks

  • tracey1787
    tracey1787 Posts: 2

    Level 1

    I can’t join a team at so all. Help

Hey! Would you like to give us your opinion?

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