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Back to level 1

Momo-4
Momo-4 Posts: 3

Level 1

When I opened today Candy Crush Soda Saga on Facebook I realized I was sent back to level 1 and lost all my progress... How do I recover my level?

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Momo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Momo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • Pam_Serr
    Pam_Serr Posts: 2

    Level 1

    I am at Level 1 again and I should be at Level 910 on Candy Crush Soda Saga - please help.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    I am at Level 1 again and I should be at Level 910 on Candy Crush Soda Saga - please help.

    Hi Pam- I will send you a private message too. Thanks!
  • Maureen_Keegan
    Maureen_Keegan Posts: 2

    Level 1

    The same has happened to me!!!! I was approximately on level 698 and made a Facebook, so I could log in and transfer my game across to my new phone. All of a sudden I'm back to level 1 on both devices! Please help!!!

  • Cezdiamond
    Cezdiamond Posts: 6,497

    The same has happened to me!!!! I was approximately on level 698 and made a Facebook, so I could log in and transfer my game across to my new phone. All of a sudden I'm back to level 1 on both devices! Please help!!!

    Hi Maureen- I will send you a private message. Thanks!
  • Leslie_Cheng
    Leslie_Cheng Posts: 7

    Level 1

    It's still going back to level 1 each time I reload. Is there no permanent solution?

  • Haley_Burkholder
    Haley_Burkholder Posts: 2

    Level 1

    I have the same problem! It’s worked before. But I can’t get it back. 

  • Haley_Burkholder
    Haley_Burkholder Posts: 2

    Level 1

    I have the same problem! It’s worked before. But I can’t get it back. 

  • Michael_Senato
    Michael_Senato Posts: 1

    Level 1

    back to level 1

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