Candy crush soda saga avatar in wrong level and no gifts open

For the past couple of weeks my avatar has been stuck on level 1287 while I have progressed to level 1338. This causes me to search for the level I am on. At the same time no of the gifts have opend on following levels  1289, 1293, 1299,1307,1317. In the honeybearlevel I am currently on there are no gifts at all and on my samsung pad I can't get past 1338 before I have opened the gifts mentioned above that is impossible to open. Please solve my problem. Thx