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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
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I don't wanna lose my place
You won't lose your progress if you are using your King account. Just make sure (if you reinstall) to reconnect back in with your King account and your progress should save. I often don't use wifi when I play the games because it causes more lag.
Hello @MelissaJSJ and welcome to Soda community!
If you use a King/Facebook account to save your progress, you'll be able to retrieve your levels and gold bars once you (re)install Soda app, anytime and anywhere.
Note that boosters and lives are items saved on your device storage only, this means their data will be likely permanently deleted once you uninstall Soda app and cannot be retrieved when you reinstall Soda app or simply move to a different device.
If your Soda app is currently having connection issues, it's possible your progress made since this issue started is not being saved and synced on King servers. If levels are being saved on your device only but not King servers, they cannot be retrieved later on. That is an occurance if your app displays the error "there was a connection error, try again in a bit" and for that error, only reinstalling the app is the solution to go back to playing normally and saving progress.
If Soda app takes you back to an older progress once you reinstall and log in, I advise to contact King Player Support and ask them to manually restore and update your progress for you.
King Player Support is also able to reinstate lost boosters you purchased but couldn't use.
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How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select "Problems with my Game" and then "Game didn't save", add your current level and send.
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If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here
Soda Squad! A quick question for youβ¦ π [neutral callout] When you play Candy Crush Soda Saga, do you ever go back and check your old episodes and stars? Or are you more about whatβs coming next? β¨ It's been something of a topic here from as at King. So, as part of a test, some of you might notice that gold pins are noβ¦
Jump into a fun new competition where every level you play helps you climb the leaderboard and earn sweet rewards! Stay in the promotion zone, avoid the drop, and rise all the way to the top πͺ [toggle] π How does Soda League work? Play levels and collect candies Climb the leaderboard Finish in the promotion zone to move upβ¦
New Sodalicious levels arrive every Friday! π Make sure to check your game for updates so you donβt miss out! πβ¨ π±π» Where are we now? πΉ New levels unlock weekly on iOS, Android & Windows. πΉ Windows players may have access to more levels earlier. π‘ Tip: Keep your game updated to access the newest episodes! Have aβ¦
