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I created a new FB account and played a few levels of CC soda. Now when I try to go back to my other account it's not working. Says password is incorrect even though I'm using the correct password for that account. Any suggestions?
How do you receive boosters for the game Candy Soda crush through this.. I’ve been playing for a few years I am at almost level 4000
Thank you.
Hello @TRICIA4955 and welcome to Soda community
Did try troubleshooting:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
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If you're unable to log in to your account then contact King Player Support directly from your Soda app and ask them to look into this, they're able to reset password for you if need be.
How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- select topic and subtopic, for example visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Explain your problem and send.
If the issue still persists, the remaining option is to reinstall the app as last resort. When the app is reinstalled only levels and gold bars can be retrieved while boosters get permenently deleted. Player Support offers replacements in case of purchased boosters
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I'm not sure if this is the case where you're using 2 different accounts on the same Soda app installed on the same device but if it is, be aware of this: the risk of permanently merging the 2 accounts is high when you keep switching accounts and once the merge is done, the accounts cannot be separated, not even by Player Support. 2 progresses will be merged into one and both sets od credentials will lead to this one account. you'll still be able to keep playing normally on the account that's left
Players are advised to keep 1 account or play different accounts on different devices to prevent this from happening 🙂
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What happened to Kimmys arcade on me game… It’s gone! Last time for Kimmys arcade from previous week of weekend… I don’t understand why he’s gone on our game? Please bring Kimmys arcade back on me game Thanks
is there currently a connection issue with Soda?
I went to introduce myself. How do I get the box to type in to appear?
Is everyone else upset with the new Batula Wonderballs??? Those "gifts " are a joke.. BRING BACK THE ORIGINAL BATULA WONDERBALL!! Im about to find another game to play.. This one is just making too many changes
I'm at level 2300 hundred
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