Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
My daughter had reached level 223 (Username: Tilde1705), when it all erased and she was back on level 1. She has no facebook account - how do we retrieve the lost levels?
Hi Gitte,
Were you previously connected to the Kingdom?
I am just asking before I pass this on to the moderator as if she was its just a question of logging in again
Thanks @Chicken Slayer
@Gitte our games are for aged 18 and above, however, should you create a Kingdom account with your details I can add the levels back to this account.
Please let us know when you have done this and I will send you a private message to get the details :-)
Thanks!
Hi Gitte, that is fine I will pass it on to the moderator.
If you can connect it though to the Kingdom for her, if something like this happens again, then you have an easy way of getting them back. She doesn't have to use Facebook and if using it through a phone, I am pretty sure there is no chat box or anything. It would just keep a record of her progress in case of interruption
Wait to hear from the moderator now
No.. she is only 12 yrs and didnt know og the possibility :-/
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…