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Require help.I can no longer see candies, only grey squares when t

Mountfordh
Mountfordh Posts: 3

Level 1

In the last few days I can no longer see candies, only grey squares when I try to play a game on my desktop. Im using windows 10. Any suggestions?

Answers

  • Yosca
    Yosca Posts: 17,871

    Hello @Mountfordh Welcome to Soda Community

    I haven’t seen other players on the forum with a similar problem 🤔

    Let’s try the general troubleshooting to see if that can fix it:

    ==>> provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    If that doesn’t help, can you show me a screenshot? https://www.take-a-screenshot.org


  • Mountfordh
    Mountfordh Posts: 3

    Level 1

    This didn't make any difference but I reset all my display settings on desktop. Now candies are showing ok. Thanks for your help.

  • Yosca
    Yosca Posts: 17,871

    Great to hear @Mountfordh 🤗

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