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Rescue Buddies not gathering points?
Answers
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Correct. After clearing cache on both devices today, I won a level on each device and it did not add to the stars on Rescue Buddies. I was a little unclear on where the cache for Candy Crush Soda Saga on Windows 10 would be stored but I log into Facebook from Chrome so I cleared the cache in Chrome.
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Thank you for the info @fromafar3 I will also pass this on to the CM 🙂
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I am also not accumulating points in Rescue Buddies. I have passed 14 levels and 34 stars. None of that has been credited. I’m on an iPad with the latest version and enough memory.
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Hello, I am having the same issue. Unfortunately I only just noticed today that stars weren’t being collected. I’m playing on my iPhone.
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I never received any communication from anyone else beyond here, but I am now accumulating stars with this new session of Rescue Buddies. After missing out on two sessions, I'm glad it's working again. It would be very helpful to know what changed?
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Hello again @fromafar3 Thank you for telling me it’s working now. I hadn’t gotten any news back, so I couldn’t tell you more. But since I did forward it I assume the Studio looked into it and fixed it. So I’m glad you mention it 👍.
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I am also having the same problem now. I have cleared my cache, restarted my phone and stars are still not being collected in Rescue Buddies.
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I am not collecting stars in Rescue Buddies either. It collected three stars from games I played, now multiple games later it is not recognizing any stars. Out of the last 5 rounds of rescue buddies, only 1 seemed to work properly. I have cleared my cache, restarted and still not working. Samsung galaxy s6.
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Same on my end, it's not doing anything. Playing through the CCSS-app on a Windows10 PC. I've played some levels, but nothing happens...
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I have won at least 10 levels and I have not received any stars. Except for the first 3 since the onset of the new event. This has happened before, but then it was fixed. Now it is happening again. Will you please fix this problem? Thank you.
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