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Tech issues

cliporace
cliporace Posts: 3

Level 1

My game keeps encountering tech difficulties. I have reinstalled my app several times and keep losing paid boosters.

Answers

  • Yosca
    Yosca Posts: 17,497

    Hello @cliporace welcome to Soda Community

    I’m sorry to hear you have problems.

    What kind of technical problems are you experiencing? Is your game crashing?

    You can can find more info 👉 here

    I advise you to contact King Player Support about losing your purchased boosters, they might be able to help you with that. Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap on "Contact Us"

    If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, how to find 👉 here

  • Stvhalli
    Stvhalli Posts: 2

    Level 1

    Mine keeps saying connection issues and can’t login

Hey! Would you like to give us your opinion?