Candy Crush Soda Saga

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Need help with refund

deedee20201215

I have recently purchased a package on the game and it didn’t give me anything except for my lives for 12 hours how do I fix it

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Comments

Pitty_Kitty

Hello @deedee20201215 and welcome to Soda community

Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!

Comments

Pitty_Kitty

Hello @deedee20201215 and welcome to Soda community

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!