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My daughter has been on my phone all weekend playing candy crush. She has made lots of unauthorized purchases that I am wondering how to get a refund for.
Hi Taneka,
As we don't handle purchase issues on King care because you need more one to one help, I am going to give you a purchase issues link, the contact details will be on there.
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
You may already have done this, but if not, can I strongly advise that you either turn inapp purchases off (until you want them in which case you just need to turn them back on) remove payment methods, or password protect it in future. That way it saves you a lot of panicking if she does it again
If you're not sure how to do this, let me know and your phone OS version and I will get you the info
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
