Gold bars

tracygranny17 · March 22

I purchased gold bars for Candy Crush Soda and haven't received them as of yet, can you assist me?

Yosca · March 22

Welcome to Soda Community @tracygranny17

I am sorry to hear this 😔

Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

- Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find

Hope this helps 🙂

shyann666 · March 23

The in app store doesn't work anymore. It won't allow me to make any purchases and I have done everything. I have cleared cache and I have uninstalled and reinstalled and nothing works. I have now lost every everything I had and can't purchase anything

Gold bars

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