Candy Crush Soda Saga

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Why am i losing the daily bonus?

I'm having repeated issues with the daily bonus. I will get it and it says 2 hours with the bonus but after 1 or 2 times it goes away. I always get the 30 mins of play without a problem. Sometimes i get the other bonus for 2 hours some times i don't. This morning i got the Coloring Candy for 2 hours but after the first game it disappeared. This is frustrating.

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Lady_Choo

Ah thank you for the clarification, I understand now. I think that's probably related to the other issues, but I am going to flag it with the moderating team again

Just to check, you're trying to use the bonus time straight away. not save it till later?

rilevy1203

If you mean its resetting the count, like it thinks i'm on day 1 instead of 300 etc no its not doing that. I will get the bonus and (for example) it says i have double fish for 2 hours but i'll only be able to use it 1 or 2 times before it goes away. Not 2 hours of play.

Lady_Choo

Hi rilevy1203 and thanks for posting.

Is the daily bonus restarting, is that what you mean? This is a known fault at the moment and is under investigation

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Lady_Choo

Hi rilevy1203 and thanks for posting.

Is the daily bonus restarting, is that what you mean? This is a known fault at the moment and is under investigation

rilevy1203

Lady_Choo

Ah thank you for the clarification, I understand now. I think that's probably related to the other issues, but I am going to flag it with the moderating team again

Just to check, you're trying to use the bonus time straight away. not save it till later?

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