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I've been building my treasure with the cute bat. But today I lost all progress and had to begin at the start. I had arrived at the rare treasure!
Hello @Patience
I understand but unfortunately this forum is not able to handle refunds as they involve sensitive infos of the player.
I can only forward your gaming details (I asked for those in my previous comment) so developers can use them to look into your game and check if everything is okay or not. An one-off glitch might have happened and made you lose Batula's streak or maybe there's a bug in the game that needs to be addressed.
For refunds and compensation please contact King Player Support directly from your Soda game , making sure to select the proper topic and subtopic in the form.
Check out this guide for directions step by step: ποΈ
How to contact Player Support from the game to report Purchase issues!
All has been restored in the Batula area but I bought 14+usd worth of gold and power ups and at 1st nothing happened, so did it again.. still nothing. But two x 14+ was removed from my bank. This morning I actually got the power ups but no gold! Tl
Sorry to hear that @Patience
Let's try to find out what's going on, we can pass this on so this can be looked into further π
Thanks
I am aware that is what happens when you miss the wonderball - but I did not miss it this time - I returned mere hours after my last game time and everything was gone. It did not go back to the last wonderball - it went back to the BEGINNING!!!!!
Welcome to Soda Community @Patience
If you don't reach your wonderball in time, you will fall back to a previous wonderball.
Suppose you reached the "uncommon wonderball" section and will reach the "rare wonderball" with a new Batula treasure. But, if you weren't in time you didn't reach the "rare wonderball" and therefore you will fall back to "common wonderball"
You can find more info about Treasure Hunt π here
Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
