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My profile picture is stuck on level 1942 but i'm currently on level 1530. I've lost so many "extras" as the boxes won't open. this is on my phone, facebook and game room all the same i have to scroll to get where i need to be...any ideas?
Ok, Snooky, I'm sorry to hear. Can I ask you to try the following for me > Go to the level that your profile picture is stuck on and replay that level (you have to pass it, so do your best ;-)) Then close the game, and re-install. Once you re-access the game, your current level should then be updated.
This is a workaround that should work, but if not, please let me know asap.
Thanks!
Hello Snooky! I hope you had a great weekend! Just wanted to confirm, is your problem solved now?
Thanks and have a great Monday :-)
Thanks so much for your help
Hey Snooky, no it does not matter ;-)
Just curious...since its the same in the computer in Facebook and Gameroom as well in my phone. Does it matter where i play?
My profile picture is stuck way behind me
Hey Snooky,
I hope you're feeling great today!
I would like to know if you're still experiencing the issue? And if so, if you have tried to re-install the game and/or do the updates?
The Studio have fixed the issue but it is still happening for a few players, so just want to make sure it's all good with you now :-)
Please let me know. Looking forward to hearing back from you.
Until then, have a Fun-tastic day!
- Mia
Hi Snooky, so your profile picture is stuck on a level ahead of where you are....or its stuck on 1530 and you're on 1942?
I know there is an issue with the gift boxes not opening and the team are aware. Sorry its not better news.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…