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I have unlocked severas levels that claimed to give me 2 hours of life but it did not gave me the prize. This has happened more than once. Why????
Hi Eugenia,
This could be related to an issue that we currently have. This would be my first guess, so let's see if that is indeed the case and if so we can work on it together. Can you check in the map if your avatar (the small picture that follows you) is stuck at a level below the one you're playing? Sometimes this can happen. If that's the case, you just have to beat that level again so that you can "unstuck" your avatar and have it follow your progression properly.
Looking forward to your reply! Let's see if this fixes it!
Cheers,
Xarly
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
