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I got a new ipad and cannot login. I logged out of the old ipad and now I cannot login into the old one now. I deleted the app and reinstalled the app. I restarted the ipads also. The message I get is "wrong email and password combination."
Hello @batmom888
"contact us" should be below that
Are you able to scroll down and see it? Or change from portrait mode to landscape mode or vice versa and see it?
does this happen on both of your devices?
I followed your directions but I do not see :contact us" on the page. The only thing i see is was this article helpful.
Hello @batmom888 and welcome to Soda community
I suggest to contact King Player Support directly from Soda app and report you lost access to your King account and tried to reinstall the app but that did not help. they should be able to look into the problem and restore your credentials when they retrieve information from your device.
Check out this guide for directions step by step: ποΈ
How to contact Support from the game app to report Lost progress issues!
Let me know how it goes with Player support π
Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
