Candy Crush Soda Saga

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Lost progress

Kristine_Hasselø

Hi, my mom lost all her progress when her phone got lost. I tried to connect to her e-mail but it said that there was no account with that e-mail. When she changed her phone before she used my facebook, but that is now over a year ago so there is just about half of her progress there. What can I do?

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Hi Kristine,

I'm sorry your mom lost the progress. For all things level-progress related, please follow this article HERE.

I hope you get to fix it for her soon!

Cheers,

Xarly

Accepted answers

All comments

Hi Kristine,

I'm sorry your mom lost the progress. For all things level-progress related, please follow this article HERE.

I hope you get to fix it for her soon!

Cheers,

Xarly

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
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