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No way of getting back unless I get out of the game and lose my progress.
ok @Garnet
Would you take a screenshot of the problematic ads in your game?
I'll pass them on and ask for community manager's opinion
how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
Did report 2 different ways and did all the fixes but still getting these ads on multiple king games with no chance of exiting the ad without giving info.
Hello @Garnet and welcome to Soda community!
That's odd, ads should always have a tiny exit button on the screen to allow you to close it with or without reward after watching
Please contact King Player Support directly from Soda app and report the names of the malfuctioning ads.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfuctioning ad and send.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
