Black screen

Chier · May 2018

The game loads, but the game window is black. This issue just started, and affects all King games.

Lady_Choo · June 2018

Hi Chier,

Thank you for posting on King care. I apologise for the delay in responding.

Are you still needing help with your game?

Chier · June 2018

Yes. It's still an issue on Firefox and Explorer, although I am able to play on Chrome.

Lady_Choo · June 2018

Hi Chier, we know there is an issue with Firefox at the moment so if you can play on chrome, thats great!

The team are working on the issue, but as it seems to be likely its something changed in Firefox, they need to pinpoint the issue

Chier · June 2018

Thanks! I'll check periodically to see if it's working in Firefox, as that's my preferred browser.

Lady_Choo · June 2018

That's a great idea! Also keep your eye out for updates, we will shout if they fix it lol.

Answers