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On the events section it says "Back soon" but in the group chat I keep getting messages saying a layer has been baked and there are prizes to be collected. Why can't I help bake or collect prizes? I haven't had this problem before. Any ideas?
Welcome to Soda Community @MariH365
I am sorry about this. We have reported the issue.
Sorry for the inconvenience 😔
Hello, Soda players (and bakers!),
We’ve had to pause the Bake a Cake event earlier as expected.
We’re sorry for any inconvenience caused. As you know, our studio is already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.
Thank you for your patience!
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⚠️May 16 status update!
👉️here
Hi everyone!
We understand your frustration with Bake A Cake not being available and have shared the feedback with the studio making Candy Crush Soda Saga.
At the moment, most Soda features is not available to all players at all times. With so many fun features in the game, we sometimes have to spread out the fun a bit. This means it's not an error if you have different features available in your game from your friends game for example. It's likely at times you will have things your friends don't have and vice versa. I understand this can be annoying though, and have provided the feedback to the studio.
But don't worry, Bake A Cake will be back in your game in the future! 😊
My ID is 14139445724
I play on a Samsung a12
I posted about having this problem, all my team are baking but for me it's not open.
My teammates all claim that we cannot access the bakery nor login to our accounts. It cannot be my app’s problem if we can chat and say it is happening to us all. App ID 2083559922
Cake hasnt baked for three days. I have completed the first in level three of the second cake for multiple times and get told " no internet connection".
I play on Windows 10 and my ID is 8706866569.
Finally am seeing the leaderboard from last weeks yellow candies. I did not win because it omitted at least three days of collecting. Is this game being played this week? I have no evidence if it is.
I thought the next detective game was starting on May 1st. I don't have that either
Hello @MimsterT and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when I hear back from community manager
In the meantime we collect gaming details in case they're needed to look into this issue.
I'm sorry for the inconvenience
The cake event will not connect for our team to play. It has been several days now. We are Team Puppy People.
Been 4 days and won't let my team bake a cake. Says a connectivity issue and are working on it. I don't believe they are doing anything about it. It shouldn't take this long. Please fix it!
I keep getting the connection error when I try to release chef's hats. I have restarted the computer multiple times and tried the other troubleshooting suggested but no success. Thanks for your help.
Same with my team…it’s been stopped on the second cake for several days and no one can bake or release chef’s hats.
These are screen shots of the issue.
Welcome to Soda Community @Hana_adamczak
Do you receive the rewards from bakery?
Please try the troubleshooting:
provided you have saved your game, log out, clear cache (not data!!) restart your device, check for game and device updates, and log in.
If the cakes has been baked, you will see the same board "Bakery opens soon"
Hello @Zuester
As I mentioned above there are no available informations about this issue at this time
If you're willing to help investigate the issue, please provide these details
Hello @Hana_adamczakand welcome to Soda community!
Players have reached out to the community in the last few hours and reported this. There might be a bug in the game but I don't know for sure since community manager is not on office at weekends. If you're willing to share your gaming details I'll be able to know more on what's going on on Monday.
I'm been having the same problem for weeks now and I'm starting to get frustrated, I've been playing this game for years now and have about had enough, please fix this issue asap...
I have problem. My bakery is closed but added points. I suppose my team plays all time. I cannot play in bakery a piece of cake. I need help.
i have had this board for a few days now and the bakery has added about 33 points.
Hello @wobberta and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when community manager is back at work on Monday
Thank you!
no worries @Kay53 thank you very much for sharing your gaming details.
they're very important since there might be a bug in the game . other players reached out to the community today but I'll be able to know more when community manager is back at work on Monday.
I'm sorry for the inconvenience😔
Btw…I didn’t put that word “stupidly” in there….sorry. Game ID is 7374747442. Thank you for your help.
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Bakery has not come this Friday. 28.4.23
other things not working either.
Points collecting ok for yellow eggs but nothing showing to check what position you are. So where is my score?
detective season 2 is messed up too.
I did every single daily challenge, but they now say I’ve missed every one.
this game is getting ridiculous. What’s the point in playing when developers can’t get thing working.
It’s not only soda that’s messed up. Saga is also messed up.
Waste of time playing.
Why can’t I play in the bakery today ? It says coming soon
Hello @jcn1203 and welcome to Soda community!
Let's try to find out what's going on
Also, please check troubleshooting steps and let me know if the issue still persists or not so we can move forward with the investigation.
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*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Let me know, thank you🙂
Hello @Sue_ and welcome to Soda community!
As for Kimmy's Candy Hunt, Soda Studio is aware of the bug and they're working on it to fix it.
As for Detective season, that issue is being investigated as well an it should be fixed for next week of Detective Season.
Sorry for the inconvenience.
For anything related to Candy Crush Saga, please visit Candy Crush community here
Use name is jcn1203
User ID 8802966992
Myself and at least one other team member cannot use our gold bars to release our chef’s hats. It’s been giving a “store unavailable “ message since last night.
I’ve done all of the above and still can’t get in the bakery 😞
Half way through 2nd cake and I’m getting a connection error level 11 since yesterday. It worked Thursday prior to the new week game.
Thanks for letting me know
I'll pass the gaming details on to community manager to find out what's going on.
community manager is back at work on Monday so I''ll be able to have updates then
iPhone 11 max pro
Hello @cbroomas and welcome to Soda community!
I'm sorry to hear that, let's try to find out what's going on
Also, please check troubleshooting steps and let me know if the issue still persists or not. As of now we don't know for sure if there's a bug in the game so it's important to check for the investigation
Hello @Kay53 and welcome to Soda community!
the bakery tells me "coming soon", however my teammates have access and are playing it.
help
Hello @sparkybarnhill and welcome to Soda community!
Check out troubleshooting steps to see if they help:
Thank you! User ID is Kay53 H. I’m on IPad 16.4.1… I signed out and back in, but I’m stupidly getting the “store unavailable” message.
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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