Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Got a feature idea? Share your thoughts to help make Soda even better!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
On the events section it says "Back soon" but in the group chat I keep getting messages saying a layer has been baked and there are prizes to be collected. Why can't I help bake or collect prizes? I haven't had this problem before. Any ideas?
Welcome to Soda Community @MariH365
I am sorry about this. We have reported the issue.
Sorry for the inconvenience 😔
Hello, Soda players (and bakers!),
We’ve had to pause the Bake a Cake event earlier as expected.
We’re sorry for any inconvenience caused. As you know, our studio is already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.
Thank you for your patience!
------------------------------------------------------------------------------------------------
-----
⚠️May 16 status update!
👉️here
Hi everyone!
We understand your frustration with Bake A Cake not being available and have shared the feedback with the studio making Candy Crush Soda Saga.
At the moment, most Soda features is not available to all players at all times. With so many fun features in the game, we sometimes have to spread out the fun a bit. This means it's not an error if you have different features available in your game from your friends game for example. It's likely at times you will have things your friends don't have and vice versa. I understand this can be annoying though, and have provided the feedback to the studio.
But don't worry, Bake A Cake will be back in your game in the future! 😊
@wobberta it's working for me
What happened to the bakery? It's been closed for a week now, is something wrong?
Hello @suzoom and welcome to Soda community!
Bake a Cake problem has been reported. Soda Studio is looking into it.
As soon as we have updates on the situation we'll post them in the community
I'm sorry for the inconvenience
I’m not able to bake cakes with my team because they don’t load. It says coming soon, but I never get one anymore. I can see the chat so I know my teammates are playing. They told me to reboot so I’ll try that, but Soda also sent me back to Day one on my progress 4 days ago for no reason. I did not miss a day. Please help!
ME TOO
Well you're lucky you received something. I haven't received anything, it's still the same, and I don't have any of the other events plus no one can read my messages in the chat either, I don't get lives when I ask...my game is just full of bugs
Hello @petgirl welcome to Soda Community
We heard from the Community Manager there is currently an issue with Bake a Cake and the Game Studio is looking into it. We don’t have an update yet.
We are sorry for the inconvenience 😔.
Hello!
I'm having an issue with the bakery. It says there is a connection issue and they are working on it. This happened before a few months ago and it was back up in a couple days. Its been like 4 days now. Can anyone tell me how much longer it will be?
Hello @johnsona358 and welcome to Soda community!
There's currently an issue with Bake a Cake, community manager confirmed it. As soon as we know more we'll post updates on the community
Don't know
This has been going for a few days
Yes Grammy Jane. All remains bad and today, the game is also repeatedly freezing
I can see team comments and it's saying bakery back open but when I click on it says opening soon?! How can I fix that?
I have also been unable to access the bakery on my Kindle Fire. I am able to access it on my PC and Android phone. I really hope you can fix it soon. I'm letting my team down.😕
I can't play in the bakery, it says there are connection issues. It has been this way for several days. I am able to play the regular game.
I cant open candy crush soda anyone else having this problem
I still get the connection error when I try to release chef's hats. Also, today the game freezes after every move making it very difficult to play. User ID 111604823842
Now it won't tick the tile I just completed, saying I'm not connected. I give up. 😋 Hope it's fixed soon.
Same problem here. I can’t bake anymore now due to lack of access. Everything else is working fine.
Hi I am having the same problem, it’s been over a week now and I even tried changing teams and that didn’t work,I still can’t bake but my team can, what is going on?? My device is a Samsung Note 9 and my I.d is 1030176420
This app is going downhill lately. The bakery, the yellow candy challenge and sometimes I think they charge me and I never bought anything.
New here? Sign in or create an account to join the fun.
no worries @Kay53 thank you very much for sharing your gaming details.
they're very important since there might be a bug in the game . other players reached out to the community today but I'll be able to know more when community manager is back at work on Monday.
I'm sorry for the inconvenience😔
Thank you!
Hello @wobberta and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when community manager is back at work on Monday
In the meantime we collect gaming details in case they're needed to look into this issue.
I have problem. My bakery is closed but added points. I suppose my team plays all time. I cannot play in bakery a piece of cake. I need help.
i have had this board for a few days now and the bakery has added about 33 points.
I'm been having the same problem for weeks now and I'm starting to get frustrated, I've been playing this game for years now and have about had enough, please fix this issue asap...
Hello @Hana_adamczakand welcome to Soda community!
Players have reached out to the community in the last few hours and reported this. There might be a bug in the game but I don't know for sure since community manager is not on office at weekends. If you're willing to share your gaming details I'll be able to know more on what's going on on Monday.
Hello @Zuester
As I mentioned above there are no available informations about this issue at this time
If you're willing to help investigate the issue, please provide these details
Welcome to Soda Community @Hana_adamczak
Do you receive the rewards from bakery?
Please try the troubleshooting:
provided you have saved your game, log out, clear cache (not data!!) restart your device, check for game and device updates, and log in.
If the cakes has been baked, you will see the same board "Bakery opens soon"
These are screen shots of the issue.
Same with my team…it’s been stopped on the second cake for several days and no one can bake or release chef’s hats.
I keep getting the connection error when I try to release chef's hats. I have restarted the computer multiple times and tried the other troubleshooting suggested but no success. Thanks for your help.
Been 4 days and won't let my team bake a cake. Says a connectivity issue and are working on it. I don't believe they are doing anything about it. It shouldn't take this long. Please fix it!
The cake event will not connect for our team to play. It has been several days now. We are Team Puppy People.
Hello @MimsterT and welcome to Soda community!
There have been other reports from players today regarding this issue. There might be a bug in the game but we'll know more when I hear back from community manager
Cake hasnt baked for three days. I have completed the first in level three of the second cake for multiple times and get told " no internet connection".
I play on Windows 10 and my ID is 8706866569.
Finally am seeing the leaderboard from last weeks yellow candies. I did not win because it omitted at least three days of collecting. Is this game being played this week? I have no evidence if it is.
I thought the next detective game was starting on May 1st. I don't have that either
My teammates all claim that we cannot access the bakery nor login to our accounts. It cannot be my app’s problem if we can chat and say it is happening to us all. App ID 2083559922
I posted about having this problem, all my team are baking but for me it's not open.
My ID is 14139445724
I play on a Samsung a12
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
