I am unable to scroll to the latest level under "Overview" tab

Sandy_Goh · June 2018

All my web (Facebook), android tablet and iphone Candy Crush Soda Saga App have the same issues. I am unable to scroll to the latest level under "Overview" tab. Whenever I start my app, it will go to level 1435. I have to scroll on the Overview tab to go to my latest level 2052. Since yesterday, the Overview tab is stuck at Sugarplum Park. I tried re-install the game app in my android tablet but it's useless.

Please help.

Lady_Choo · June 2018

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

T_Gitnick · June 2018

I am having the same issue. The game has been starting at level 1192 no matter how many levels I pass and now I can no longer scroll on the overview.

JenGa_Denillo · June 2018

I'm having the same issue since yesterday. Any resolution yet?

Lady_Choo · June 2018

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Sean_Flynn · June 2018

Same problem here, partner and i will probably delete the game, wasting time if they don't fix it, many others will quit, plenty of other companies with games, shame.

Sandy_Goh · June 2018

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Thanks! It works!

Lady_Choo · June 2018

@ Rubru, replay the levels you have no stars on. For some reason the game hasn't registered you passing. Once you replay them and pass, it will update.

Lady_Choo · June 2018

Hi Sean, you are more than welcome to delete the game if you wish. There are plenty of other games but all games have issues at some point.

You have been given a workaround here if you don't want to scroll back through the post again. Its an easy fix and while its not ideal, you can sort it out yourself.

Unfortunately King have to deal with issues in priority order, its on the list, but as there is a workaround now, they are concentrating on fixing issues with things like those who cannot play at all. And you will find all companies do that I have given up on many none King games because of glitches.

I do understand it is really frustrating but if you can try the workaround and it works, brill, if not, come back and let us know

Lady_Choo · June 2018

@ TGitnick, you need to go find the levels without stars and replay them

Lady_Choo · June 2018

@Sandy and @Tracy, glad to hear it worked!

Tracy_Heiken · June 2018

Hey everyone, you need to find the level that doesn't have stars on...and replay that one until you pass it, then you should move on to your correct level

Thanks, I had the same issue and your solution worked!

I am unable to scroll to the latest level under "Overview" tab

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