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I made a 7.99 purchase and did not receive it. I paid with my PayPal account. Please adjust my account accordingly.
Hello @princesstina723 If you have not received all items in your purchase, please contact Player Support.
If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
Welcome to Soda Community @chillie_427
I am sorry to hear this! Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
I got charged for everything but didn’t receive all of it and then what I did receive I lost it
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In the game, where I was at an advanced level, I was spending 8 hours on color balls and another 7-8 hours There was an unlimited package.. I also had over 80 candies and other items, and many other things. But I created an account to save my progress, and everything is gone. I want them back, please.
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Hi guys, Apologies if this has been asked before, but I just recently got back to Candy Crush Soda Saga, and it was linked to my FB account, so I didn't have any King account. I created a King account using different email from my FB account. After I unlinked my candy crush account from FB, my save data is now within my FB…
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
