Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Is anyone else having this issue of NOTHING in your game, other than advancing levels?
Sign in or create an account to join the fun.
Hello @laureyanne
No specific anomaly could be detected regarding your case as of now, if you're still experiencing this issue please check for Soda app updates and report here which version you have now. How to find it: visit device settings - Apps - Candy Crush Soda Saga - scroll down the page to view app version
If you do see any connection error message, please let me know
Then kindly try to clear cache of Soda app again. Play any level and restart the app. You might need to repeat this 3-4 times.
How to clear cache: if you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
Let me know, thanks
Yes sometime when we open the game. After sometime you restart your game than everything will be fine or maybe internet issue. That's why game show blank. If you play a level than next level everything will be visible.
Thanks, I'll share this with community manager so this can be looked into
I'll let you know when I hear back from CM
No, it still hasn't been resolved. Sigh.
1008746105
Hello!
Was this problem solved?
if it wasn't, I'm waiting for your reply with ID, thanks
Ok, thanks for your reply.
What is your game ID number? HERE's how to find it
Yes, I have tried all the troubleshooting tips numerous times.
Thanks @laureyanne
Could you please let me know whether you tried the steps above or not?
Thanks
Samsung s9+
App version 1.241 5
Hello @laureyanne and welcome to Soda community!
Let's try to find out what's going on 🙂
Which device do you use? make and model please
Did you check for Soda app updates? Which is the latest version currently installed?
If you use an Android device, try clearing cache of Soda app. then restart the app and play any level 3-4 times to see if it reloads widgets on the map
Additionally check out full troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
--
Let me know how it goes
🐻✨ Guess who’s back in Candy Crush Soda Saga? The Grow-A-Bear event has returned, and it’s been a long time! To celebrate this cozy winter moment, we’re bringing something special to the Community too 💫 For a limited time, you can earn an exclusive Community badge featuring this adorable winter elf bear 🎩❄️ 🎉 How to join…
Hi Soda Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community Hub HERE and…
Hello Soda Sparklers! 😊 This is Hot Tracks Part for Soda Sparklers 🔥, feedback thread for New Released Levels of this week ! [Level 18,251 ~ 18,295] 🔎 What Do You Love To Share For These New Released Levels? Tips & Tricks for these levels? Any feedback, improvements, suggestions, or any issues found in these levels? Any…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
So you've passed level 5000 ? That definitively gives you bragging rights!! 😏 Comment below with a screenshot of your game map and you'll receive our exclusive Level 5000 badge Wear it with pride - you deserve it!! 😎 And.. since you are here... Do you want to celebrate with the Studio such an amazing milestone? 👉Check it…
how do you update your game
please send me my badge !!!
