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Booster

MemphisChris

When you win a booster for say 10 minutes it starts before you get into a level? I just had it happen twice

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MemphisChris

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2667914#Comment_2667914

Well the problem with this is takes you through all those extra things instead of going straight to game which I don't think is far.

MemphisChris

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2668371#Comment_2668371

I too have trouble with cake. There was a tier won suppose to get 2 hammer's didn't give me any.

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2669060#Comment_2669060

I'm happy to hear that @chananya

Happy crushing!

chananya

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2668662#Comment_2668662

Thanks for your help.

I did what you said,and they giveme back the boosters...

Chananya

chananya

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2668662#Comment_2668662

Hello

Thanks for your answer..

I'll try it.

Chananya

Pitty_Kitty

Hello .@chananya and welcome to Soda community!

I'm sorry to hear that. Yes, losing boosters is a downside to reistalling the app as their data are saved on device storage only and not King servers like progress and gold bars.

In case you lost purchased items, you may contact King Player Support to ask for a refund. As far as I know, items won for free are not refundable but you may try asking if some compensation is possible.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!

chananya

Hi,i reinstall the game,because i think there a problem with..bake a cake...after it,i saw that all my boosters that i colected ..gone away...

Is that any way to get it back?

I played here,10 years...

Thanks.

Chananya

Pitty_Kitty

Hello @MemphisChris and welcome to Soda community 😀

As soon as you hit "claim" button and you receive the booster, the countdown timer of the booster starts even if you haven't played any level yet

Hope this helps