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How to change my account link

Bodoor_66
Bodoor_66 Posts: 1

Level 1
in Support

I changed my phone and I forgot my old account password and I want to link it on my new account , how can i do that ?

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @Bodoor_66 and welcome to Soda community!

    If you still have the same email address, try resetting you password to get your old account back.

    Click on "forgot your password?" option. Read more below:

    https://community.king.com/en/blog/kb/articles/247-how-do-i-change-my-king-account-password-or-email-address

    If you created a new King account with a different email address then you have technically lost your progress. In this case, please contact Player Support to manually restore your progress on your new account.

    How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select "Problems with my Game" and then "Game didn't save", add your current level and send.

    If you don't play on mobile app then contact Support from here and if possible, make sure to also add your game ID so Support can locate your account. Here's how to find your game ID

    Good luck 🙂

  • kishalynn
    kishalynn Posts: 3

    Level 1

    I want to link my king account to Candy crush

Hey! Would you like to give us your opinion?

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