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Bubblegum Hill rewards

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,895

    Thanks Nathan, I will pass it over! :)

    Flag · Helpful Sweet Love Haha
  • Xarly
    Xarly Posts: 2,509

    Hi Nathan,

    I'm sorry for all of this. I've compensated you as an apology for the troubles. That said, the fact that your problem is recurrent is unusual. In these cases, I'm afraid that you need to fully reinstall our game. Make sure to be connected to the kingdom or facebook so that you don't lose your progress and try to deinstall and then install Candy Crush Soda Saga.

    I hope this helps!

    Cheers,

    Xarly

    Flag · Helpful Sweet Love Haha
  • Chris_Michels
    Chris_Michels Posts: 1

    Level 1

    Same thing has happened to me 3 times.  I always know how many bars I have.  Also, the formula changed dramatically a few weeks back.  Used to be if you sat on the throne for 10 to 20 min you could rack up the bars, now you might get 1 or 2.

    Flag · Helpful Sweet Love Haha
  • Lady_Choo
    Lady_Choo Posts: 25,895

    Gah, I hate it when they change things like that. We need those bars sometimes! I wonder if its connected to the changes?

    Flag · Helpful Sweet Love Haha
  • Nathan_Abdow
    Nathan_Abdow Posts: 12

    Level 2

    And it happened again. Beat bubble gum hill and was on top of the hill for 15 minutes when the game ended. No gold. I have screenshots to prove, just can't seem to paste them here via the phone. 

    Flag · Helpful Sweet Love Haha
  • Lady_Choo
    Lady_Choo Posts: 25,895

    You should be able to add them via the 3 icons just above the answer box. You want the middle one. If you cannot see those, turn your phone so its landscape not portrait. Mine always goes wappy on the king site, tablets fine, just not the phone grrr. 

    Don't worry too much though, I will pass it over to Xarly :)

    Flag · Helpful Sweet Love Haha
  • Lady_Choo
    Lady_Choo Posts: 25,895

    Oh KC on mobile is abysmal. I try not to use it if I can. Messages are even worse, sometimes you can only see half a  message before the bottom of the screen shows. They need to make the new site more mobile and player friendly. 

    I have added it to the list :)

    Flag · Helpful Sweet Love Haha
  • Xarly
    Xarly Posts: 2,509

    Hi Nathan,

    Thanks a lot for the report, this is of great value for us to send to the studio. We will keep an eye on it. In the meanwhile, for the troubles and the effort of helping us escalate this, I've compensated you in the game.

    Cheers,

    Xarly

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

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