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Game keeps freezing on the below image which is coating me loads of levels!
My game is freezing while playing
I’m having the same problem.never had this before but the last month I play one game and it freezes usually on the loading page
Hi my game is freezing after the level. And my race is also not showing
Today I found a work-around for my freezing-issue. I pressed the Escape-button at my keyboard. After that I was able to play. I lost out on the boosters though. And I really do feel you could report this to the Gaming-studio to look into @Yosca. It's causing nothing but frustration for lots of people.
It keeps freezing here as well now, as soon as "Treasure Hunt" opens (Win10-app)... By the way, I've noticed quite a few other posts about the game freezing, so I suppose it's a game-problem, not my problem.
When playing directly through FB, the game works just fine by the way. But no treasure-hunt there.
Welcome to Soda Community @meadsy1982
I’m sorry about that. Is it an ad that won't close? (Unfortunately I don't have ads in my game myself, so I couldn't tell you)
Please try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If the problem persists after troubleshooting, please report the ad malfunction to King Player Support using this link here.
=> select the correct game, topic “advert issues or reporting” subtopic “I experienced a bug with an advert”
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In the game, where I was at an advanced level, I was spending 8 hours on color balls and another 7-8 hours There was an unlimited package.. I also had over 80 candies and other items, and many other things. But I created an account to save my progress, and everything is gone. I want them back, please.
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Hi guys, Apologies if this has been asked before, but I just recently got back to Candy Crush Soda Saga, and it was linked to my FB account, so I didn't have any King account. I created a King account using different email from my FB account. After I unlinked my candy crush account from FB, my save data is now within my FB…
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…