Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

đź‘Ąđź’•New Friendship system- How to request Lives and Boosters?

1…8081838586…133

Comments

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited July 2023
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2706952#Comment_2706952

    Hello @Tim_Mei

    Does you wife try to close and reopen the app to check if social hub gets more notifications?

    Thanks

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2706591#Comment_2706591

    Hello @Bcamp1980 !

    Sorry to hear about this.

    I've asked to split off your comment to make a discussion in Support area so we can discuss about this easier and find out what's going in your game 🙂

  • VBH2022
    VBH2022 Posts: 10

    Level 2
    edited August 2023

    Since the new “social” has appeared onscreen I “help” at least ten times a day with lives and boosters . But I don’t think my requests are visible ?

  • Unknown
    Unknown
    edited August 2023
    This content has been removed.
  • Jackiebeshoar11
    Jackiebeshoar11 Posts: 2

    Level 1

    You’ve turned this game into trash if this continues I will just delete and find another game

  • MolMolSoda
    MolMolSoda Posts: 4

    Level 1
    edited August 2023

    Not exactly when appear at that time. But error message appear when i start the game or wanna get present from thick the tile.

  • tash23lynn
    tash23lynn Posts: 1

    Level 1

    I want my lives back.. nobody is ever online when I am to send me any lives through the terrible new system. plus my episode race isn't working for some reason.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello @VBH2022 and welcome to Soda community!

    Sorry to hear that, let's try to find out what's going on🙂

    Have you ever seen any lives or boosters sent to you up til now?

    Which device do you use to play Soda? Make and model please

    Do you see any error messages displayed in the game?

    How many friends are in your friends list, more or less?

    what is your game ID number? Here's how to find it

    thanks

  • Kccoco
    Kccoco Posts: 28

    Level 3

    Like the old way better to get lives, Not playing the game as much now because of having to wait for lives.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2707783#Comment_2707783

    Thanks for the infos @MolMolSoda

    Do you see this error message?

    Untitled Image

    Could let me know if the issue still persists after checking these steps:

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

    If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

    If you own a Kindle fire, check this out

    it's not possible to do in Microsoft app on computer


    Thanks

This discussion has been closed.

Hey! Would you like to give us your opinion?

Categories