Facebook

Hello @JFLO1980

There is a known issue with Facebook (you can find the article in Help Center 😉)

When you use Apple ID to sign in, your progress cannot be synced from another account (King or Facebook account) If you choose to use Sign in with Apple, you'll create an entirely fresh account that can be accessed across Apple devices using iOS 13 and above. 

If you want to sync your progress with King account (email address and password) you can find more info here 👇:

I am not sure if this will work, as there are problems with games on Facebook. If it does work and you are still on level 1, play some levels, then log out of the game and log back in.

Let me know if this works 🙂