Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
I Keep getting "There was a connection issue. Try again later" while attempting to sign in to my King account.
This happening on all my Android devices - - Any body have a work around?
I'm having the same issue. I am on a laptop with Windows 10, I had to change my password to save CCJ which I just had downloaded. And went back to play Soda and now I am getting that error. All my side games can't be accessed like Shipmates, 4 in a row, rescue buddies etc . I'm on day 300 something, for the daily bonus also. ID is 8224557233, I'm not having any issues with Jelly. Thanks
Afraid that did not work.
Unit info
Main unit used is Samsung Tab A model SM-T290 running up to date Android 11
King User ID: 9328657380 User Name: Pencil
Candy Crush Soda Version is 1.248.1
Game was at 980 consecutive days played ---- Signed out and have not been able to sign back in
“There was a connection issue. Try again later"
Side note on Candy Crush Saga – Same King User ID: Same User name: Same Sign in Info works fine.
Hello @needhelp1810 @ed5s @Hray @purplefish1963
Sorry for the late reply.
We've seen more reports like this. Could you try to do the troubleshooting first?
Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that didn't help, do you see this 👇 red error when you click on your profile?
Please share your device you play on (make and model) and your Game ID. How to find your user ID on Soda app: here
How to find your user ID on Facebook site: here
I am having exact same issues! My device is fire tablet 10 gen 9. Somebody help!
Thanks all! Thought my issue was trying to move to a new device but now seems to be not the transfer but of signing out of my account and then not being allowed back in.
Will keep trying --- will post back if I find away back
Yes, I can not sign into my game, “connection issues.” I can not send my friends lives, nor see any of the extras that go with the game.
I'm having same issue for the last week and half. support won't help.
Don't know
New here? Sign in or create an account to join the fun.
J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Why after help bake the cake it is saying I didn't help???? This ticks me off because I spent bars releasing the team and passing several levels!!
Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…