Why can’t I sign in to Candy Crush Soda

Mike_Clough · August 2023

I have tried signing in to Candy Crush soda but it will not let me in. I have signed it on here which was no problem, when I try on the app it won’t let me, anybody got any answers please.

keshavs · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/413224/why-can-t-i-sign-in-to-candy-crush-soda

What are the app saying? Can you give a screenshot

Mike_Clough · August 2023

this is what I see when I first open the app, when I try to sign in it will not let me use the same password as I do for signing into the website, which is awfully strange. So I went to the website change my password and everything should be all good but it wasn’t unfortunately, It’s still not letting me sign in.

Mike_Clough · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2736816#Comment_2736816

Thanks for your reply, I have put a screenshot on the message.

keshavs · August 2023

@Pitty_Kitty What is the exact problem @Mike_Clough is facing. Please fix it.

keshavs · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737630#Comment_2737630

Did you delete your apps data?

Mike_Clough · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737679#Comment_2737679

Hi no I have not deleted my data I am on level 5100+ and it’s fine it’s I just cannot sign in,it’s really strange

Mike_Clough · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737703#Comment_2737703

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737679#Comment_2737679

Usually I have my Facebook picture and friends to play with but nothing now only people in my Candy Crush team

Pitty_Kitty · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737618#Comment_2737618

Hello @Mike_Clough and welcome to Soda community!

Would you able to share a screenshot of the error displayed when you try to log in?

Also, which website are you referring to? The account used to comment in this community forum is not related to game accounts.

Thanks

keshavs · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737703#Comment_2737703

It's strange, You're using Wifi Connection or SIM Network data? Sometimes it Doesn't let me in because of poor Network connection. Pitty kitty can help you. Share your Game User ID with her.

Mike_Clough · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2737720#Comment_2737720

Hi when trying to sign in it says wrong email and password combination

Why can’t I sign in to Candy Crush Soda

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