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πŸ‘₯πŸ’•New Friendship system- How to request Lives and Boosters?

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Comments

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023 Answer βœ“

    Hello @samjanex and welcome to Soda community!

    Soda Studio is aware of the issues players have when they send out requests but don't receive lives/boosters after friends reply. We got the news today that a fix for those bugs should be released next week πŸ™‚

  • samjanex
    samjanex Posts: 8

    Level 2

    edited August 2023

    Thank you @Pitty_Kitty that's good to hear 😊 and thank you for your quick response I appreciate it 😊

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello @Justme10007 !

    I'm sorry to hear that. Since there are many support threads with ongoing issues we moderators may be slow or unable to reply back especially if we haven't got an update from community manager to forward to the player.

    When the player asks for updates again because the issue persists, we can resend another follow-up report to community manager.

    it's advised not to spread the same topic across multiple discussions because the discussion itself gets more difficult to handle and infos about the problem get lost or confusing.

    Please repost in the original support thread you opened about this problem and tag a moderator me or @Yosca

    Alternatively contact King Player Support from here to report the freezing issue

    ---

    As for this discussion topic, the issue players have when they send out lives/boosters requests but don't receive them after friends respond is known to Soda Studio. Today we got the news a fix should be released next week πŸ™‚

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello everybody!

    Community manager received some news from Soda Studio regarding the issue of sending out lives/boosters requests but not being able to receive them after friends respond. A fix should be released next week πŸ™‚

  • bmarie61
    bmarie61 Posts: 3

    Level 1

    edited August 2023

    I have not received a single life from friends or contacts in 3 weeks. Every life and booster requests has expired or cancelled but I am still receiving the requests from friends for help. Please let me know what's going on.

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    edited August 2023

    Hello there! @bmarie61 πŸ‘‹

    Welcome to Sweet King Community! πŸ‘‘

    Don't worry! Let me taggingΒ @Pitty_KittyΒ @YoscaΒ who are Soda Moderators helping Soda Players around Soda Community! πŸ˜‰

    If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! πŸ˜‰

    Have a nice and safety day! ❀️😊

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello @Ddtisme3 and welcome to Soda community!

    Soda Studio is aware of the issues players have when they send out requests but don't receive lives/boosters after friends respond. We got the news that a fix for those bugs should be released next week πŸ™‚

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello @GrammyG1 @claredebs @GaylaDawg and welcome to Soda community!

    Soda Studio is aware of the issues players have when they send out requests but don't receive lives/boosters after friends respond. We got the news that a fix for those bugs should be released next week πŸ™‚

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2023

    Hello @bmarie61 and welcome to Soda community!

    Soda Studio is aware of the issues players have when they send out requests but don't receive lives/boosters after friends respond. We got the news that a fix for those bugs should be released next week πŸ™‚

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