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Hi @GerriBelle,
I'm sorry to hear about the troubles you're having with receiving lives from friends with the new system!
There might be a minor glitch in the system that is causing the lives not to be sent or received properly. Please try to play a level as that sometimes can solve the issue.
Remember, your friends need to accept your life request before you receive anything. I'd suggest reaching out to them and asking if they've seen your requests. If they haven't, you might want to try sending the requests again.
If you're still having issues, please let us know. We're more than happy to help untangle any issues.
You can also check out the information we have of the new system here or add some new friends from the community here.