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👥💕New Friendship system- How to request Lives and Boosters?
Comments
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Welcome to Soda Community @Hev66
Sorry to hear you’re not receiving lives. The Studio has fixed some issues and you should receive help from your friends. Have you checked with your friends if they sent you help? If yes, please help us to investigate further and provide us with more info.
The Studio would like to know:
1- what time was the request granted
2- what device are you playing the game on
3- what is your game ID (how to find on Soda app click here, how to find on Facebook site click here)
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Welcome to Soda Community @deelitefull
Sorry to hear you’re not receiving lives. The Studio has fixed some issues and you should receive help from your friends. Have you checked with your friends if they sent you help? If yes, please help us to investigate further and provide us with more info.
The Studio would like to know:
1- what time was the request granted
2- what device are you playing the game on
3- what is your game ID (how to find on Soda app click here, how to find on Facebook site click here)
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Welcome to Soda Community @pernicious1 and @DonnaS627
Sorry to hear you’re not receiving lives. The Studio has fixed some issues and you should receive help from your friends. Have you checked with your friends if they sent you help? If yes, please help us to investigate further and provide us with more info.
The Studio would like to know:
1- what time was the request granted
2- what device are you playing the game on
3- what is your game ID (how to find on Soda app click here, how to find on Facebook site click here)
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@Pitty_Kitty The last update available in the Google Play Store was August 1,2023 and my app is up to date. Is this the latest release? If it isn't, then the latest is not showing as available to me. If it is the latest release then nothing has changed for me.
Pls advise & thank you!
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Hi @Adav 🙂 Still not getting lives? I'm sharing my link here so you can add me as a friend and then we can try to see if you receive lives and if I can see your request.
Hey there,
Come join me in Candy Crush Soda Saga. We'll have loads of fun!
Follow this link to add me as your friend: https://ccss.play.king.com/EOGi/?deep_link_value=dpid%3D1000441%26actionCode%3D965156316
The link expires in 7 days and can only be used once. Don't miss out!
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I still don't get lives and I've gotten only 3 boosters in comparison to the dozens I've given out. It's safe to say this is obviously a really bad problem because it appears EVERYONE is having issues. This has been an extremely poor roll-out of these new game features and this is not the only format where people are complaining. A LOT.
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Hello @Ynkeecajun Yes, the Studio has updated some bug and issue fixes in the game. When you have the latest version 1.249.2 and open the game daily (play a few levels, clear the cache -> not data!) your game will be updated. If you are still not receiving help from friends, the Studio would like more information to investigate further.
First check with your friends if they have sent you help! If yes the Studio would like to know:
1- what time was the request granted
2- what device are you playing the game on
3- what is your game ID (how to find on Soda app click here
This discussion has been closed.
