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I went to my CCSoda game today and there are no icons to the right side of the page where my extra lives and bonuses usually appear. I had 14 extra lives when I played last night and boosters that I actually purchased. They no longer appear.
Hi Jana, can you please do a print screen and upload it here so that I can get a better idea of what's going on? Here are some steps to help you do a print screen: https://www.take-a-screenshot.org/
Thanks @Xarly for responding!
Hi Kelly, Which model do you have? Here are some steps to help you do a print screen on your IOS: https://www.take-a-screenshot.org/ios.html
I am going to elevate this to a King Admin because you guys are the second message reporting this.
Mobile device (my iphone) - also the only device I play the game on.
Hi Kelly, where are you trying to save this printscreen - mobile device or computer?
My screenshot won’t save. I do not have my extra lives (envelope icon) on the right side, either. Pretty unhappy.
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
